Detailed ordering process
Follow these detailed steps to easily order services at VietHosting and ensure a quick and smooth process.
Detailed Service Ordering Process at VietHosting
To ensure a quick and smooth service registration process at VietHosting, please refer to and follow the detailed step-by-step guide below:
- Check for Promotions (If Applicable):
Before proceeding with your order, we recommend visiting VietHosting's Promotions page to review our latest special offers and determine if any discounts or deals apply to your desired services. - Service Selection:
Access the VietHosting.com website or go directly to our Service Store to explore available service packages (e.g., Hosting, VPS, Dedicated Servers). Select the package that best aligns with your operational needs and budgetary considerations. Then, click the order/registration button to initiate the process. - Order Details and Service Configuration:
Accurately complete the service order form with all required information. At this stage, you will need to select your preferred billing cycle (e.g., 1 month, 3 months, 6 months, 1 year, etc.). If applicable, you may also choose any desired supplementary services or add-ons. - Customer Account Information:
- New Customers: Please create a new account by providing all required personal or business details (e.g., full name, address, email, phone number, tax ID if a business).
- Existing Customers: If you already have an account with VietHosting, simply log in using your existing credentials.
- Choose Payment Method:
Select the payment method most convenient for you from the list of options supported by VietHosting (e.g., bank transfer, MoMo/ZaloPay e-wallets, PayPal). - Review and Confirm Order:
Please carefully review all order details once more (including the selected service package, billing cycle, final total cost) and the personal/business information you have provided. Then, confirm to finalize your order and proceed to the payment stage. - Assistance During Ordering & Payment:
Should you encounter any difficulties or have questions during the service selection, ordering, or payment process, or if you cannot find a suitable payment method, please do not hesitate to contact us immediately via our Support Ticket System or by sending an email to support@viethosting.com for prompt and effective assistance from the VietHosting team.
Payment Confirmation and Notice
To ensure the quickest verification of your payment and activation of your service, please note the following:
For payments made via Internet Banking, MoMo, or ZaloPay e-wallets, please clearly state the Invoice ID or the Registered Service Name (e.g., "Payment for hosting ABC") in the payment reference/description field.
Examples of payment reference:
"Payment for Invoice #12345""John Doe payment for KVM VPS XYZ"
"ABC Company payment for Contract No. [Contract No. if any] / IP [IP Address if any] / Domain [Related Domain]"
Payments made through the PayPal gateway are typically processed and confirmed automatically by the system. In most cases, no further notification from your side is required after a PayPal transaction is successful.
For ATM transfers or direct cash deposits at a bank counter, please take a photo or scan the transfer receipt/deposit slip and send it to our support department via the Ticket System or email it to support@viethosting.com so we can verify and activate your service.
When notifying VietHosting of your payment confirmation (especially for non-automated bank transfers), please provide all the following details to assist in quick and accurate order processing: Invoice ID, Name of the Bank from which the transfer was made, Exact Amount Transferred, and Transaction Time/Date.
Frequently Asked Questions (FAQ)
Frequently Asked Questions and Essential Knowledge about VietHosting Services
cPanel Hosting is a type of web hosting that uses cPanel, a user-friendly control panel, for website management.
VietHosting cPanel Hosting offers a user-friendly cPanel, Imunify360 malware protection, CloudLinux OS for resource optimization, free SSL, PHP version choice, and accelerated performance with Enterprise SSD RAID-10 and LiteSpeed Web Server.
DirectAdmin Hosting is a web hosting service that utilizes DirectAdmin as its control panel, known for its simple interface, ease of use, and resource optimization.
At VietHosting, DirectAdmin Hosting is equipped with Enterprise SSD RAID-10 drives, LiteSpeed Web Server for superior speed, CloudLinux OS for enhanced stability, and Imunify360 security, along with free SSL and PHP version options.
A KVM VPS is a type of Virtual Private Server (VPS) built on the KVM hypervisor virtualization platform.
On a KVM VPS, users can utilize 100% of the provisioned resources, as the dedicated RAM and CPU resources are independently and statically assigned. This ensures greater stability and prevents performance bottlenecks caused by resource sharing with other VPS instances on the same host server.
VietHosting's KVM VPS in Vietnam delivers exceptional performance with Xeon Platinum CPUs, blazing-fast SSD RAID-10, and dedicated KVM virtualization. Choose from multiple OS options, leverage up to 64 IPs, and provides rapid rDNS updates.
Large VPS is a Virtual Private Server (VPS) service with significantly larger resource configurations (CPU, RAM, disk space) compared to standard KVM VPS packages. It is designed to meet the needs of websites and applications with high traffic or heavy processing requirements, often considered a cost-effective alternative to dedicated physical servers.
At VietHosting, Large VPS still utilizes KVM virtualization technology, ensuring dedicated resources and stable performance, combined with Enterprise SSD RAID-10 storage and Intel Xeon Platinum CPUs.
A Dedicated Server, also known as a Bare Metal Server, is a physical server provisioned for exclusive use, meaning its resources are not shared with other users. These servers are hosted in a data center environment equipped with redundant power systems, high-bandwidth network connectivity, advanced fire suppression, environmental controls, UPS, and hardware redundancy to ensure continuous server uptime
In simpler terms, a Dedicated Server is a server hosting service where you lease an entire physical machine for storing and managing your data online, with no resource sharing, granting full administrative control and customization based on specific needs.
Colocation Service, also known as Server Colocation, enables businesses and organizations to house their privately-owned servers and networking equipment within a specialized data center facility.
By utilizing this service, customers leverage the data center's robust infrastructure—including redundant power, advanced cooling, physical security, and high-bandwidth network connectivity—to reliably host their critical services and applications online.
Server Licenses grant the legal right to use specific software essential for managing, optimizing, or securing a server environment.
Unlike typical desktop software licenses, these are often required for operating systems (like CloudLinux), control panels (such as cPanel or DirectAdmin), web servers (like LiteSpeed), virtualization software, or security applications running on your VPS or Dedicated Server. Purchasing or renting these licenses ensures you receive updates, support, and operate legally within the software provider's terms.
SSL, which stands for Secure Sockets Layer, is a standard security technology for establishing an encrypted link between a web server and a browser. This standard operates to ensure that all data transmitted between the server and the user's browser remains private and integral.
An SSL Certificate is a digital certificate that authenticates a website's identity and enables an encrypted connection. It ensures secure data transmission between a web server and a browser, protecting sensitive information.
VietHosting guarantees a full refund to customers within 7 days of service registration for eligible services (like Web Hosting, Reseller Hosting, KVM VPS, Large VPS) if they are dissatisfied with the service quality. Please refer to our Refund Policy for detailed terms and conditions.
Yes, customers are welcome to send an email or submit a support ticket, and we will assist in migrating your data from other providers to VietHosting as quickly as possible, ensuring data security and completely free of charge.
