Đăng ký lại dịch vụ tại trang http://clients.viethosting.com
Gửi toàn thể khách hàng,
Ngày 19/09/2010 đã có sự cố liên quan đến tủ rack Việt Hosting đặt server do đó đã khiến 1 số server mất ổn định, đồng thời có 2 server đã bị hỏng ổ cứng là server Shared Hosting mang ip 8.26 và server VPS mang ip 8.86.
Riêng server 8.26 đã được thay ổ cứng mới kịp thời và phục hồi dữ liệu nên đã hoạt động lại bình thường sau đó, còn server 8.86 vì ổ cứng hỏng quá nặng nên chỉ khôi phục được 3 trên số 10 VPS trên đó. Số dữ liệu còn lại không thể phục hồi được. Bên phía Việt Hosting đã yêu cầu Datacenter có biện pháp hỗ trợ xử lý ngay vấn đề trên để tránh bị vấn đề này xảy ra lần nữa.
1) Đối với các khách hàng VPS bị sự cố, Việt Hosting sẽ công thêm 01 tháng sử dụng dịch vụ miễn phí cho các bạn vào thời gian sử dụng dịch vụ còn lại vì đã chịu sự cố đáng tiếc trên.
( Các bạn đọc kỹ nội quy sử dụng: https://viethosting.com/dieu-khoan-su-dung/ - 2. Cách khách hàng tự quản lý và backup dữ liệu trên VPS hoặc Server của mình. )
2) Vì sự cố hỏng ổ cứng trên, toàn bộ dữ liệu và dữ liệu backup của trang https://clients.viethosting.com đã không thể phục hồi được, vì vậy các khách hàng vui lòng đăng ký lại tài khoản của mình tại trang https://clients.viethosting.com để chúng tôi thuận tiện trong việc quản lý và hỗ trợ, các gói dịch vụ của khách hàng sẽ được fix lại ngày tháng hết hạn chính xác sau khi các bạn hoàn tất việc đăng ký tài khoản tại trang https://clients.viethosting.com. (Sau khi hoàn tất đăng ký, các khách hàng cũng sẽ nhận được mã khuyến mãi giảm 20% cho lần gia hạn dịch vụ tiếp theo.)
Xin cám ơn !
Frequently Asked Questions (FAQ)
Frequently Asked Questions and Essential Knowledge about VietHosting Services
cPanel Hosting is a type of web hosting that uses cPanel, a user-friendly control panel, for website management.
VietHosting cPanel Hosting offers a user-friendly cPanel, Imunify360 malware protection, CloudLinux OS for resource optimization, free SSL, PHP version choice, and accelerated performance with Enterprise SSD RAID-10 and LiteSpeed Web Server.
DirectAdmin Hosting is a web hosting service that utilizes DirectAdmin as its control panel, known for its simple interface, ease of use, and resource optimization.
At VietHosting, DirectAdmin Hosting is equipped with Enterprise SSD RAID-10 drives, LiteSpeed Web Server for superior speed, CloudLinux OS for enhanced stability, and Imunify360 security, along with free SSL and PHP version options.
A KVM VPS is a type of Virtual Private Server (VPS) built on the KVM hypervisor virtualization platform.
On a KVM VPS, users can utilize 100% of the provisioned resources, as the dedicated RAM and CPU resources are independently and statically assigned. This ensures greater stability and prevents performance bottlenecks caused by resource sharing with other VPS instances on the same host server.
VietHosting's KVM VPS in Vietnam delivers exceptional performance with Xeon Platinum CPUs, blazing-fast SSD RAID-10, and dedicated KVM virtualization. Choose from multiple OS options, leverage up to 64 IPs, and provides rapid rDNS updates.
Large VPS is a Virtual Private Server (VPS) service with significantly larger resource configurations (CPU, RAM, disk space) compared to standard KVM VPS packages. It is designed to meet the needs of websites and applications with high traffic or heavy processing requirements, often considered a cost-effective alternative to dedicated physical servers.
At VietHosting, Large VPS still utilizes KVM virtualization technology, ensuring dedicated resources and stable performance, combined with Enterprise SSD RAID-10 storage and Intel Xeon Platinum CPUs.
A Dedicated Server, also known as a Bare Metal Server, is a physical server provisioned for exclusive use, meaning its resources are not shared with other users. These servers are hosted in a data center environment equipped with redundant power systems, high-bandwidth network connectivity, advanced fire suppression, environmental controls, UPS, and hardware redundancy to ensure continuous server uptime
In simpler terms, a Dedicated Server is a server hosting service where you lease an entire physical machine for storing and managing your data online, with no resource sharing, granting full administrative control and customization based on specific needs.
Colocation Service, also known as Server Colocation, enables businesses and organizations to house their privately-owned servers and networking equipment within a specialized data center facility.
By utilizing this service, customers leverage the data center's robust infrastructure—including redundant power, advanced cooling, physical security, and high-bandwidth network connectivity—to reliably host their critical services and applications online.
Server Licenses grant the legal right to use specific software essential for managing, optimizing, or securing a server environment.
Unlike typical desktop software licenses, these are often required for operating systems (like CloudLinux), control panels (such as cPanel or DirectAdmin), web servers (like LiteSpeed), virtualization software, or security applications running on your VPS or Dedicated Server. Purchasing or renting these licenses ensures you receive updates, support, and operate legally within the software provider's terms.
SSL, which stands for Secure Sockets Layer, is a standard security technology for establishing an encrypted link between a web server and a browser. This standard operates to ensure that all data transmitted between the server and the user's browser remains private and integral.
An SSL Certificate is a digital certificate that authenticates a website's identity and enables an encrypted connection. It ensures secure data transmission between a web server and a browser, protecting sensitive information.
VietHosting guarantees a full refund to customers within 7 days of service registration for eligible services (like Web Hosting, Reseller Hosting, KVM VPS, Large VPS) if they are dissatisfied with the service quality. Please refer to our Refund Policy for detailed terms and conditions.
Yes, customers are welcome to send an email or submit a support ticket, and we will assist in migrating your data from other providers to VietHosting as quickly as possible, ensuring data security and completely free of charge.