Service Commitment

cPanel Hosting is a web hosting service on a Linux operating system platform, managed through the popular cPanel control panel. With its intuitive graphical interface, cPanel allows users of all skill levels to comprehensively manage all aspects of their website without needing in-depth command-line knowledge.

Thanks to its popularity and vast support ecosystem, cPanel Hosting has become the "gold standard" in the web hosting industry, suitable for both beginners getting started with websites and professional web developers who need a powerful, reliable management tool.

Technical Working Principle

cPanel Hosting acts as a graphical user interface (GUI) layer installed on a Linux server, transforming complex server administration commands into simple, click-based operations. Key features include:

• File & FTP Management: Visually manage website files via File Manager and create FTP accounts for remote access.
• Database Management: Easily create and manage MySQL databases and users with the integrated phpMyAdmin tool.
• Domain & DNS Management: Add new domains (addon domains), create subdomains, and manage DNS records.
• Email Services: Set up email accounts with your own domain, create email forwarders, and manage anti-spam filters.
• Security Tools: Install free SSL certificates (AutoSSL), block malicious IPs, and password-protect directories.
• 1-Click Application Installer: Install hundreds of popular applications like WordPress, Joomla, and Magento in seconds with Softaculous.
• Backup & Restore: Easily create and restore full or partial backups of your website data with the Backup Wizard.

Key Benefits of cPanel Hosting

Using cPanel Hosting offers many practical benefits for website administrators:

• User-Friendly and Intuitive: The friendly graphical interface is logically organized, helping users easily find and use features.
• Time-Saving: Automates many complex tasks like installing applications, creating emails, and backing up data with just a few clicks.
• Comprehensive Management: Provides all the necessary tools to manage every aspect of a website, from files and databases to email and security.
• Large Support Community: As the world's most popular control panel, cPanel has a massive user community and an enormous library of tutorials.

Applications and Use Cases

With its flexibility and ease of use, cPanel Hosting is the ideal choice for many types of websites:

• Personal Websites and Blogs: Easily install WordPress and other blogging platforms, and manage content and images simply.
• Small to Medium-Sized Business Websites: Provides all the features needed to build a professional website for company profiles, services, and products.
• E-commerce Stores: Supports quick installation of platforms like Magento and PrestaShop to start selling online.
• Websites for Developers: Offers essential tools like Git version control, cron jobs, and multiple PHP versions.

Why Choose cPanel Hosting in Vietnam at VietHosting?

At VietHosting, our cPanel Hosting Vietnam service is built on a powerful infrastructure and the best optimization technologies to ensure your website always operates at peak performance:

• Tier 3 Standard Data Center: Ensures the physical infrastructure in Vietnam is stable, secure, and monitored 24/7/365.
• High-End Hardware: We use 100% Dell servers, Intel Xeon Platinum CPUs, and Enterprise SSD RAID-10 storage for outstanding processing performance.
• LiteSpeed Acceleration Technology: The built-in LiteSpeed Web Server helps deliver the fastest page load speeds for users in Vietnam.
• Comprehensive Security: The CloudLinux OS platform combined with the Imunify360 firewall proactively prevents malware and attacks.
• 99.9% Uptime Commitment: A robust infrastructure and continuous monitoring keep your website running with near-perfect stability.
• Automatic Backups: Your data is automatically backed up periodically (daily & weekly), ensuring it is safe and can be restored at any time.
• Experienced Technical Team: Receive professional 24/7 support (in both Vietnamese & English) from a team with over 16 years of experience in deploying solutions and Server Administration.

Below are the minimum resource parameters allocated to each cPanel Hosting account at VietHosting:

• RAM: 2 GB
• CPU Core: 2 Cores
• Disk I/O: 100 MB/s
• IOPS: 4096
• Entry Processes: 75
• Number of Processes: 150

*These are the minimum parameters. Higher-tier hosting plans will have more CPU and RAM resources, as detailed in the service pricing table.

Choose cPanel Hosting in Vietnam from VietHosting today to experience a powerful, user-friendly management platform backed by high-speed infrastructure.

Additionally, if you are looking for a solution with a more streamlined interface and optimized costs, consider our DirectAdmin Hosting in Vietnam service.

DirectAdmin Hosting is a web hosting service that operates on the Linux platform, managed through the DirectAdmin control panel. Known for its minimalist design philosophy, high speed, and performance, DirectAdmin is a powerful and cost-effective solution, especially suited for users who value simplicity and efficiency.

Considered a powerful competitor to cPanel, DirectAdmin Hosting is increasingly favored by developers and system administrators for its lightweight and stable operation, and its highly customizable interface, which helps in focusing on core administrative tasks quickly.

Technical Working Principle

DirectAdmin Hosting acts as a lightweight control panel installed on a Linux server. It provides a graphical interface for users to perform server administration tasks without needing to use the command line. Key management functions include:

• Account Management: Includes tools for file management (File Manager), FTP accounts, data backups, and usage statistics.
• Email Management: Allows for the creation and management of email accounts under your domain, autoresponders, spam filters, and more.
• Advanced Features: Provides tools for managing domains, subdomains, DNS records, MySQL databases, and SSL certificates.
• Application Installer: Integrates the Softaculous tool, enabling the one-click installation of hundreds of popular applications like WordPress, Joomla, etc.

Key Benefits of DirectAdmin Hosting

Choosing DirectAdmin Hosting offers several distinct advantages, focusing on performance and simplicity:

• Streamlined & Efficient Interface: The minimalist interface helps users focus on key features and perform administrative tasks quickly.
• Superior Performance: Consumes significantly fewer system resources (RAM, CPU) than other control panels, helping websites run more smoothly.
• High Stability: Highly regarded by the system administrator community for its stability and infrequent operational errors.
• Cost-Effective: Lower licensing costs help reduce the final price of hosting services, providing economic benefits to the customer.

Applications and Use Cases

With its streamlined and efficient philosophy, DirectAdmin Hosting is an excellent choice for:

• Business & Personal Websites: Meets all the needs of most common websites with high performance and simple management.
• For Developers: Users with technical knowledge who prefer a clean, uncluttered interface and fast response times.
• Cost-conscious Projects: An ideal solution for startups or individuals looking to save on operational costs while maintaining quality.
• Hosting Resellers: Provides a stable, lightweight, and low-cost platform to start a hosting business.

Why Choose DirectAdmin Hosting in Vietnam at VietHosting?

At VietHosting, our DirectAdmin Hosting in Vietnam service is built on a powerful infrastructure and the best optimization technologies to ensure your website always operates at peak performance:

• Tier 3 Standard Data Center: Ensures the physical infrastructure in Vietnam is stable, secure, and monitored 24/7/365.
• High-End Hardware: We use 100% Dell servers, Intel Xeon Platinum CPUs, and Enterprise SSD RAID-10 storage for outstanding processing performance.
• LiteSpeed Acceleration Technology: The built-in LiteSpeed Web Server helps deliver the fastest page load speeds for users in Vietnam.
• Comprehensive Security: The CloudLinux OS platform combined with the Imunify360 firewall proactively prevents malware and attacks.
• 99.9% Uptime Commitment: A robust infrastructure and continuous monitoring keep your website running with near-perfect stability.
• Automatic Backups: Your data is automatically backed up periodically (daily & weekly), ensuring it is safe and can be restored at any time.
• Experienced Technical Team: Receive professional 24/7 support (in both Vietnamese & English) from a team with over 16 years of experience in deploying solutions and Server Administration.

Below are the minimum resource parameters allocated to each DirectAdmin Hosting account at VietHosting:

• RAM: 2 GB
• CPU Core: 2 Cores
• Disk I/O: 100 MB/s
• IOPS: 4096
• Entry Processes: 75
• Number of Processes: 150

*These are the minimum parameters. Higher-tier hosting plans will have more CPU and RAM resources, as detailed in the service pricing table.

Choose DirectAdmin Hosting in Vietnam from VietHosting today to own a streamlined, high-performance management platform at an optimal cost.

Additionally, if you are looking for a familiar solution with more integrated features, consider our cPanel Hosting in Vietnam service.

A KVM VPS is a Virtual Private Server created using KVM (Kernel-based Virtual Machine) virtualization technology. It is a true hardware-level virtualization solution that allows each VPS to operate as a completely independent physical server with its own dedicated RAM and CPU resources that are not shared.

Compared to older virtualization technologies, KVM is integrated directly into the Linux kernel, delivering superior performance and stability. As a result, KVM VPS has become the gold standard for high-quality VPS services, meeting the most demanding requirements for performance and customization.

Technical Working Principle

A KVM VPS functions as a hardware-level virtual machine, providing each VPS with a separate virtual environment and resources. The core principles include:

• Full Hardware Virtualization: KVM allows each VPS to have its own kernel, operating completely independently from the physical server and other VPSs.
• 100% Dedicated Resources: Each VPS is allocated a private portion of CPU and RAM resources, which are not shared with or affected by other VPSs on the same physical server.
• Broad OS Compatibility: Because each VPS has its own kernel, you can install almost any operating system, including various Linux distributions, Windows versions, and even from your own custom ISO file.

Key Benefits of KVM VPS

Choosing a KVM VPS provides superior technical advantages, making it suitable for projects that demand high stability and flexibility:

• High & Stable Performance: Because resources are 100% dedicated and not shared, your VPS always operates at peak performance, unaffected by other VPSs.
• Superior Security: The completely isolated hardware-level environment enhances security and effectively prevents local attacks.
• High Compatibility: Supports the installation of nearly any operating system, from Linux and Windows versions to custom ISO files, ensuring compatibility with any platform.
• Full Kernel Customization: Allows for deep intervention into the operating system kernel to optimize performance or install specific modules, providing maximum flexibility.

Applications and Use Cases

With its high performance and stability, a KVM VPS is the ideal platform for professional projects:

• E-commerce Websites & Web Applications: Handles large volumes of traffic and processes heavy tasks smoothly.
• Game Servers: Provides a stable, low-latency environment with kernel customization capabilities for online games.
• Development & Testing Environments: Creates an isolated, secure environment for developing and testing software projects.
• Nested Virtualization: Use a KVM VPS as a parent server to create other virtual machines or containers inside it.

Why Choose KVM VPS in Vietnam at VietHosting?

At VietHosting, our KVM VPS in Vietnam service is built on a premium infrastructure and service commitment, ensuring superior performance and stability for your project:

• Tier 3 Standard Data Center: Ensures the physical infrastructure in Vietnam is stable, secure, and monitored 24/7/365.
• High-End Hardware: We use 100% Dell servers, Intel Xeon Platinum CPUs, and Enterprise SSD RAID-10 storage for outstanding processing performance.
• KVM Virtualization Technology: We guarantee 100% dedicated and independent resource allocation, with no overselling, delivering the highest stability and performance for each VPS.
• High-Speed Connectivity: 1Gbps domestic bandwidth (shared), 32Mbps international bandwidth (with a minimum commitment of 10Mbps), and unmetered traffic.
• Ability to Provide Multiple Clean IPv4 Ranges: VietHosting is one of the few providers capable of supplying a large number of clean IPv4 address ranges, up to 64 clean IPv4 addresses per VPS (a /26 block).
• 99.9% Uptime Commitment: A robust infrastructure and continuous monitoring keep your VPS running with near-perfect stability.
• Full Control & Easy Management: We provide a powerful and intuitive VPS control panel that gives you full, proactive control over your server. You can easily perform essential actions such as rebooting, powering on/off, reinstalling the operating system, or resetting the root/Administrator password with just a few clicks.
• Experienced Technical Team: Receive professional 24/7 support (in both Vietnamese & English) from a team with over 16 years of experience in deploying solutions and Server Administration.

You can see more about the actual performance of the KVM VPS in Vietnam service from VietHosting in the image below:

* The image shows actual speed test results performed with the tocdo.net tool for the KVM VPS - 01 plan, created on the node system currently providing the KVM VPS in Vietnam service from VietHosting.

Choose VietHosting's Vietnam KVM VPS today and experience a powerful, flexible virtual server platform with 100% Dedicated Resources. For resource-intensive projects, our Large VPS offers a cost-effective alternative to Dedicated Servers.

Large VPS, also known as a High-Resource VPS, is a premium line of Virtual Private Servers designed with exceptionally large resource configurations (CPU, RAM, disk space). It is the ideal solution for websites and applications that demand processing power equivalent to a mid-range dedicated server but with the cost-effectiveness and flexibility of a VPS, serving as a perfect, cost-effective alternative to a dedicated server.

Essentially, a Large VPS is the next step up when a standard KVM VPS package is no longer sufficient. It fills the gap between a regular VPS and a dedicated physical server, delivering superior power for large-scale projects.

Technical Working Principle

At VietHosting, our Large VPS is built on the KVM (Kernel-based Virtual Machine) virtualization platform. This ensures it inherits all the technical advantages of a standard KVM VPS, including:

• Full Hardware Virtualization: Each VPS has its own operating system kernel, operating completely independently from the physical server and other VPSs.
• 100% Dedicated Resources: Each VPS is allocated a private portion of CPU and RAM resources, which are not shared with or affected by other VPSs on the same physical server.
• Broad OS Compatibility: Because each VPS has its own kernel, you can install almost any operating system, including various Linux distributions, Windows versions, and even from your own custom ISO file.

Key Benefits of Large VPS

Choosing a Large VPS offers strategic advantages for large-scale projects:

• Performance Equivalent to a Dedicated Server: With abundant CPU and RAM resources, a Large VPS can handle heavy tasks and high traffic volumes on par with a mid-range dedicated server.
• Significant Cost Savings: It provides equivalent power at a considerably lower cost compared to renting a physical dedicated server.
• Large Storage Capacity: Unlike common VPS packages that often have modest storage, a Large VPS is allocated substantial storage space, from several hundred GB to terabytes, along with high data read/write speeds.
• Flexible & Easy to Upgrade: It inherits the flexibility of a virtual environment, allowing you to easily upgrade resources as needed without service interruptions.
• Inherits All KVM Advantages: This includes superior security, high compatibility, and full kernel customization capabilities.

Applications and Use Cases

A Large VPS is a solution specifically designed for systems that demand high resources and performance:

• Large E-commerce & ERP Systems: Ensures stable processing of thousands of concurrent transactions and queries.
• Virtualization & Container Platforms: Serves as a powerful host machine to create and manage multiple virtual servers (VPS) or containers (Docker) for complex projects.
• High-Performance Game Servers: Runs online games that require powerful CPUs, large amounts of RAM, and the ability to handle a massive number of concurrent players.
• Cost-effective Alternative to Dedicated Servers: When you need the power of a dedicated server but still want the flexibility and cost-efficiency of a VPS.

Why Choose Large VPS in Vietnam at VietHosting?

At VietHosting, our Large VPS in Vietnam service is built on a premium infrastructure and service commitment, ensuring superior performance and stability for your project:

• Tier 3 Standard Data Center: Ensures the physical infrastructure in Vietnam is stable, secure, and monitored 24/7/365.
• High-End Hardware: We use 100% Dell servers, Intel Xeon Platinum CPUs, and Enterprise SSD RAID-10 storage for outstanding processing performance.
• KVM Virtualization Technology: We guarantee 100% dedicated and independent resource allocation, with no overselling, delivering the highest stability and performance for each VPS.
• High-Speed Connectivity: 1Gbps domestic bandwidth (shared), 32Mbps international bandwidth (with a minimum commitment of 10Mbps), and unmetered traffic.
• Ability to Provide Multiple Clean IPv4 Ranges: VietHosting is one of the few providers capable of supplying a large number of clean IPv4 address ranges, up to 64 clean IPv4 addresses per VPS (a /26 block).
• 99.9% Uptime Commitment: A robust infrastructure and continuous monitoring keep your VPS running with near-perfect stability.
• Full Control & Easy Management: We provide a powerful and intuitive VPS control panel that gives you full, proactive control over your server. You can easily perform essential actions such as rebooting, powering on/off, reinstalling the operating system, or resetting the root/Administrator password with just a few clicks.
• Experienced Technical Team: Receive professional 24/7 support (in both Vietnamese & English) from a team with over 16 years of experience in deploying solutions and Server Management.

Choose Large VPS in Vietnam from VietHosting today when you need a perfect, cost-effective alternative to a dedicated server.

Additionally, for small to medium-sized projects, our KVM VPS product line is an excellent starting point for you.

A Dedicated Server, also known as a Bare Metal Server, is a physical server where all resources (CPU, RAM, storage, bandwidth) are exclusively reserved for a single client, without sharing with anyone else. The client has full control to manage this server, including both hardware and software.

This is the ultimate solution for performance and control, far surpassing shared environments like Shared Hosting or VPS, and delivering the highest level of stability and security for critical systems.

Technical Working Principle

A dedicated server operates on fundamental principles that provide unlimited power to the user:

• 100% Dedicated Resources: All of the server's hardware resources, such as CPU, RAM, storage, and network bandwidth, belong to a single client, ensuring there is no resource competition.
• Full Control (Root/Administrator): The client is granted the highest level of access to the server, allowing them to install any operating system, deeply customize configurations, and deploy any type of software.
• Bare Metal Performance: Performance is drawn directly from the hardware without any virtualization layer, delivering the fastest possible processing power and response speeds.

Key Benefits of a Dedicated Server

Choosing a Dedicated Server offers strategic advantages for businesses and large-scale projects:

• Maximum & Independent Performance: The entire hardware resources of a server are dedicated solely to you, unaffected by other users, so performance is always at its peak and stable even when handling heavy tasks.
• Highest Level of Security: A completely isolated physical environment minimizes the risks of local attacks and provides the ability to customize firewalls and security policies.
• Comprehensive Customization Flexibility: Allows you the freedom to configure hardware, choose operating systems, and install specialized software without being limited by the provider.
• Dedicated & Reputable IP Addresses: Each server comes with dedicated IP addresses, helping to build a strong reputation for email services and websites while avoiding the "bad neighbor" effect.

Applications and Use Cases

With its superior power, a dedicated server is the ideal platform for professional and demanding systems:

• Large-Scale E-commerce Systems: Handles massive traffic volumes and processes a huge number of transactions with stability.
• Database Servers: Provides high I/O performance for systems that require continuous data querying.
• Virtualization & Container Platforms: Serves as a powerful host machine to create and manage multiple virtual servers (VPS) or containers (Docker).
• High-Performance Game Servers: Ensures a smooth, low-latency gaming experience for a large number of concurrent players.
• Enterprise Applications (ERP, CRM): Runs internal management software that demands stability, security, and significant resources.

Why Lease a Dedicated Server in Vietnam from VietHosting?

At VietHosting, we are committed to delivering high-quality Dedicated Server services built on a superior infrastructure and support policy:

• Tier 3 Standard Data Center: Ensures the physical infrastructure in Vietnam is stable, secure, and monitored 24/7/365.
• High-End Hardware: We use 100% dedicated Dell servers with high-end Intel Xeon CPU lines and Enterprise SSDs (Intel / Samsung) for outstanding processing performance.
• High-Speed Connectivity: Default domestic bandwidth of 100Mbps (upgradable to 1Gbps), international bandwidth of 32Mbps (with a minimum commitment of 10Mbps), and unmetered traffic.
• Ability to Provide Multiple Clean IPv4 Ranges: VietHosting is one of the few providers capable of supplying a large number of clean IPv4 address ranges, up to 256 clean IPv4 addresses per server (a /24 block), providing maximum support for SEO and Game Server projects.
• 99.99% Uptime Commitment: Our network infrastructure and N+1 redundant power supply ensure your server operates with near-perfect stability.
• Experienced Technical Team: Receive professional 24/7 support (in both Vietnamese & English) from a team with over 16 years of experience in deploying solutions and Server Management.
• Expert Support & Rapid Server Deployment: We provide free KVM over IP and fast rDNS configuration support. We commit to deploying and handing over the server to you within 4-8 hours of payment confirmation, including on weekends and holidays.

Choose a Dedicated Server in Vietnam from VietHosting today to own the most powerful, flexible, and reliable infrastructure platform for your growth.

For projects that require significant resources but need to be more cost-effective, our Large VPS in Vietnam service is an effective alternative.

A Server License is a legal permit to install and use specialized software on a server (including a VPS or a Dedicated Server - this license can be for an operating system, management software, or security application...). This not only ensures the legal right to use the software but is also a key factor in ensuring it performs optimally, receives security updates, and gets direct technical support from the developer.

Using licensed software is the fundamental difference between a professional, secure system and one that is unstable and fraught with risks. It is a necessary investment to protect your data and ensure business continuity.

Technical Working Principle

A server license typically operates on automated and continuous authentication mechanisms:

• IP Address Authentication: The license is activated and tied to the main IP address of the server. Any changes to the IP must be updated for the license to remain active.
• Communication with Licensing Servers: The software periodically connects to the developer's servers to verify and confirm the valid status of the license.
• Automatic Updates: With a valid license, the system automatically receives software updates, including bug fixes and security patches, directly from the developer.

Key Benefits of Using a Server License

Using licensed software is not just about legal compliance; it also provides critical technical benefits that help your system run stably and securely:

• Direct Technical Support from the Vendor: When issues arise, you receive the most in-depth and prompt support directly from the experts who developed the software.
• Latest Security Updates & Features: Stay protected from the newest security vulnerabilities and experience enhanced features as soon as they are released.
• Unlock All Premium Features: Activate and use all the powerful functionalities of the software that are restricted in free or non-licensed versions.
• Guaranteed Performance & Stability: The software is guaranteed to operate at the performance and stability levels committed by the developer, free from malware or unauthorized modifications.

Applications and Common Types of Server Licenses

A Server License is typically applied to foundational software that plays a core role in server operation and management:

• Optimized Server Operating Systems: For example, a CloudLinux OS license  enhances stability and isolates resources in a web hosting environment.
• Control Panels: Software like cPanel and DirectAdmin simplifies server and hosting management.
• High-Performance Web Servers: A LiteSpeed Web Server license helps accelerate page load times and improve website capacity.
• Comprehensive Security Software: Solutions such as an Imunify360 license proactively scan for and remove malware, protecting the server from attacks.

Why Purchase a Server License from VietHosting?

Choosing VietHosting to register your server software licenses provides peace of mind and many practical benefits:

• Official & Trusted Partner: As an officially authorized partner in Vietnam for major software vendors like cPanel, DirectAdmin, CloudLinux, and LiteSpeed, we guarantee valid and reliable licenses.
• Competitive Pricing & Fast Activation: We offer Server Licenses at the best market prices with a fast, automated activation system that works immediately after registration.
• Free Initial Installation Support: Our technical team will assist you with the basic installation and configuration of your licensed software, completely free of charge.
• Expert Consultation & In-depth Support: With over 16 years of experience (since 2009), we are ready to help you choose the right license for your needs and assist with any issues that may arise.

Investing in a server software license is an investment in the stability and security of your entire system. Purchase a Server License from VietHosting today to protect and optimize your business operations.

To maximize the effectiveness of your licensed software, you can also explore our Server Management service. VietHosting's team of experts will help you configure, maintain, and operate your entire system with the utmost professionalism.

Yes, we have a 07-day money-back guarantee. VietHosting is committed to customer satisfaction. We offer a refund policy within 07 days from the registration date for eligible services, allowing you to confidently experience our service quality.

Refund Terms and Conditions

• Eligible Services:

  The refund policy applies to new registration orders for the following services: Web Hosting, Reseller Hosting, KVM VPS, and Large VPS. This policy does not apply to renewals, service upgrades, domain names, or software licenses.

• Conditions for a Refund:

  Your refund request must be formally submitted through the client area within 07 days of service activation. Your service must not have violated any terms in our Terms of Service.

• Policy Exceptions:

  We require you to provide a specific and reasonable reason for the refund request. VietHosting reserves the right to deny a refund if we detect signs of policy abuse (e.g., using the service for illicit activities like spamming, which damages the IP reputation, and then requesting a refund).

To understand all regulations, scope of application, and non-refundable cases, please refer to our full legal documents at: Refund Policy and Terms of Service.

A Refund Policy is a set of rules or a commitment from a service provider that dictates the circumstances, conditions, and procedures under which customers can request a refund for money they have paid for a product or service.

• Main Purpose:

  This policy is created to protect consumer rights, giving customers peace of mind when purchasing and trying out services. It also demonstrates the provider's confidence in the quality of their own products.

• Common Components:

  A clear refund policy typically includes: the timeframe for requesting a refund (e.g., 7 days, 30 days), a list of eligible and non-eligible services, and any accompanying conditions (e.g., the product was not abused).

Our Refund Policy at VietHosting

To ensure customer satisfaction and trust, VietHosting implements a clear and transparent refund policy:

• 07-Day Money-Back Guarantee:

  We apply a 07-day refund policy for new registration orders of the following services if you are not satisfied with the quality: Web Hosting, Reseller Hosting, KVM VPS, and Large VPS.

• Non-Refundable Services:

  The refund policy does not apply to services of a specific nature or with non-recoverable costs, such as: Domain Names, Software Licenses, Dedicated Servers, and Server Colocation.

To understand all the rules, conditions, and procedures for requesting a refund, please refer to our official document at: Refund Policy.

The Terms of Service (ToS) is a legally binding agreement between a service provider and a user (the customer). This document details the rights, duties, and responsibilities that both parties must adhere to throughout their use of the service.

• Main Purpose:

  The purpose of a ToS is to create a clear legal framework that protects the interests of both the provider and the customer, while also preventing abuse or misuse of the service.

• Common Components:

  A comprehensive ToS document typically includes regulations on: account responsibilities, payment and renewal policies, prohibited activities, resource usage rules, and the provider's limitation of liability.

Terms of Service at VietHosting

By registering for and using VietHosting's services, you must read and agree to all of our terms. Compliance with these regulations is mandatory.

• Customer's Obligations:

  You are responsible for providing accurate information, securing your account credentials, and using our services only for lawful purposes, without violating our regulations on content and prohibited actions.

• VietHosting's Rights and Responsibilities:

  We commit to providing services as described, supporting our customers, and protecting their information. We also reserve the right to suspend or terminate services if a customer is found to be in violation of the stated terms.

This is an important legal document that governs the responsibilities between you and VietHosting. Please read the full document carefully at: Terms of Service.

Yes, the security of your data is a top priority at VietHosting. We are committed to protecting data at the infrastructure level; however, comprehensive security requires cooperation and the implementation of security measures from both sides. This is based on a shared responsibility model:

• VietHosting's Responsibility:

  We are responsible for security at the physical and network infrastructure level. This includes protecting servers from unauthorized physical access, ensuring security at the Data Center, and maintaining a stable and secure network.

• Your Responsibility:

  You are responsible for security at the application and data level. This includes using strong passwords, keeping your website's source code and plugins updated, managing user permissions, and implementing your own backup policy, especially for VPS and Dedicated Server services.

Specific Security and Backup Policies at VietHosting

Based on the principle above, our access and backup policies are clearly defined for each service:

• For Shared Hosting (cPanel / DirectAdmin):

  We automatically maintain 2 backup copies: the most recent daily backup and the most recent weekly backup. The purpose of this is to facilitate quick restoration upon your request or in the event of a hardware failure. Your data remains confidential, and we do not interfere without your consent.

• For VPS and Dedicated Servers:

  You have full highest-level administrative access (root / Administrator) and are entirely responsible for your data. VietHosting does not perform automatic backups for these services, unless you have a separate contract or subscribe to a dedicated backup service.

• General Commitment:

  VietHosting is committed to not accessing, modifying, or monitoring your data across all services. We only access your server when we receive a technical support request and login credentials directly from you, or as required by competent legal authorities.

To better understand our regulations regarding security, data loss, and force majeure events, please refer to our legal documents: Terms of Service and Privacy Policy.

You can update your information through the client management portal at https://clients.viethosting.com or request modifications by emailing support@viethosting.com.

Choosing a high-quality Vietnam VPS is a strategic investment decision that goes beyond simply finding a low-priced plan. A truly reliable service must ensure long-term stable performance, which depends on several technical factors that not all providers disclose. Here are the crucial criteria you should use for your evaluation:

• Virtualization Platform:

  This technology determines the level of resource independence. KVM (Kernel-based Virtual Machine) is considered the gold standard as it provides completely separate and dedicated resources (CPU, RAM), superior to older platforms like OpenVZ or XEN.

• Physical Server (Node) Hardware Configuration:

  The performance of your VPS is directly dependent on the parent server. Evaluate the CPU (prioritize enterprise-grade server CPUs like Intel Xeon Gold / Platinum) and the storage type (it should be Enterprise SSD or NVMe in a RAID-10 configuration for speed and data safety).

• "Overselling" Policy:

  This is a critical but often overlooked factor. Ask the provider about the maximum number of VPS instances per physical server. If a node is shared among too many virtual machines, network speed and disk I/O will be severely degraded, even with KVM virtualization.

• Bandwidth & Network Connection:

  You must evaluate both types of bandwidth. Domestic bandwidth determines the connection speed for users within Vietnam, while international bandwidth affects global users. A reputable provider should offer a clear commitment to a minimum guaranteed bandwidth, not just a maximum "up to" figure.

• Scalability and IP Address Quality:

  A good service must allow for easy upgrades and the addition of IP addresses. For tasks like SEO or Email Marketing, being allocated clean IPv4 addresses (not on any blacklists) is extremely important.

• Technical Support:

  A 24/7 support commitment should be verified by the speed and quality of responses from a professional technical team, not just an automated ticketing system.

The KVM VPS Solution at VietHosting

At VietHosting, we build our KVM VPS in Vietnam on the highest quality standards, committed to delivering transparent and stable performance for our clients:

• Superior Performance: 100% KVM virtualization, using Enterprise SSD in RAID-10, and a strict limit of 15 VPS instances per node to prevent overselling, ensuring consistent network and I/O performance.
• Powerful Network Connection: Each Vietnam VPS is provided with a shared 1 Gbps port for domestic traffic and a guaranteed international bandwidth of at least 10 Mbps (up to 32 Mbps).
• Large and Clean IP Pool: We support flexible expansion up to 64 clean IPv4 addresses per VPS. All IPs are thoroughly checked via Spamhaus and Bulk Blacklist Check before delivery.
• Expert Support: Our highly skilled technical team is available 24/7 through multiple channels, ensuring all issues are resolved quickly and effectively.

To learn more and become an expert in choosing your provider, don't miss the detailed analysis of the 9 golden criteria in our guide: Guide to choosing a Trusted VPS and Server Provider in Vietnam.