Server Management

Server management is a form of technical administration that handles all administrative tasks equivalent to the responsibilities of a customer's System Administrator department.

When hiring server management services, customers receive installation, configuration, optimization, monitoring, and handling of technical issues and errors arising on the server to ensure it operates in the most stable and high-performance state.

With years of reputable operation in providing hosting and server management across various operating systems and control panels, VietHosting possesses comprehensive expertise and can best support customers in carrying out administrative tasks.

To ensure our collaboration is effective, please take note of the following important points:

• Provide Information: Please provide complete highest-level administrative credentials for the system (such as root password, IP) so we can begin our work.
• License Costs: For installed applications that require licenses, the customer is responsible for covering these costs.
• Notify of Changes: When you want to change, modify, or install additional applications, please consult with VietHosting beforehand, or notify us immediately after implementation. We are not responsible for errors arising from unnotified changes made by the customer.
• Scope of Support: VietHosting only performs server management tasks. Website errors not originating from the server are outside our scope of intervention.
• Out-of-Package Tasks: If tasks arise that are outside the registered service package, costs will be agreed upon on a per-incident basis.

VietHosting only performs server management tasks. Errors arising on the website that do not originate from the server will not be intervened or handled by VietHosting.

However, if an error originates from the server and affects website operation, VietHosting will proceed to handle and rectify that error.

To ensure customers have the best service experience, VietHosting provides support corresponding to the Basic Management plan for services like Hosting, KVM VPS, Server, Software Licenses, SSL Certificates, etc. Therefore, this plan is free when customers rent services from VietHosting.

Yes, customers can hire VietHosting for server management tasks on a per-instance basis. The minimum cost per task instance is 500,000 VND or more, depending on the quantity and complexity of the work.

Imunify360 is a comprehensive security solution designed specifically for Linux web servers, developed by CloudLinux. It provides a multi-layered, automated defense system to protect websites from common attacks and malware.

Key protection layers of Imunify360:

• Web Application Firewall (WAF): Blocks common attacks like SQL injection and XSS at the first layer.
• Malware Scanner: Automatically scans and removes malicious files on the hosting account.
• Intrusion Detection/Prevention System (IDS/IPS): Monitors and blocks suspicious activities attempting to access the server.
• Reputation Management: Blocks access from IP addresses identified as attack sources.
• Proactive Defense: Prevents malicious PHP scripts from running, even if they are unknown.

At VietHosting, Imunify360 is equipped on our Hosting packages to protect customer websites automatically and effectively.

cPanel is the most popular Web Hosting control panel on the Linux platform today, featuring a simple interface with many useful functions that make Hosting management easy.

DirectAdmin is a popular Web Hosting control panel on the Linux platform today, known for its intuitive interface, ease of use, and low resource consumption.

LiteSpeed Web Server (LSWS) is a high-performance web server software designed as a drop-in replacement for Apache. It is renowned for its ability to handle a large number of concurrent connections with very low resource consumption (CPU, RAM).

Why is LiteSpeed Web Server superior?

• Superior Processing Speed: LiteSpeed processes static content up to 6 times faster than Apache and PHP scripts up to 3 times faster.
• Event-Driven Architecture: Helps handle thousands of concurrent connections without overloading the server, which is much more efficient than Apache's process-based architecture.
• Integrated LSCache: Comes with a powerful server-level caching solution that can accelerate WordPress, Joomla, Magento websites significantly without complex plugins.
• Advanced Security: Includes built-in anti-DDoS features and is compatible with mod_security, providing better website protection.

Therefore, LiteSpeed Web Server is the top choice for high-traffic websites, e-commerce sites, and anyone looking to optimize website speed and load capacity.